How outsourced managed IT services can make your business thrive

How outsourced managed IT services can make your business thrive

Businesses need technology like they need customers.

Nowadays, it’s not a question of whether to adopt cloud-enabled technology, but which provider’s. Having the latest business software and a secure network are necessities rather than luxuries, so the decision often boils down to choosing between an in-house team or an outsourced one.

Based on a recent market research survey, the demand for outsourced managed services providers (MSP) is ‘expected to grow from $145.33 billion in 2016 to $242.45 billion by 2021’ due primarily to ‘reduced operational costs and increases in the adoption of big data solutions.’

Outsourced managed services refer to the overall management of a company’s entire IT infrastructure by a third party. Since these services are outsourced, the outsourcing business is freed from managing their own IT. Many businesses recognize the value of outsourcing, yet many remain unconvinced. To help you make an informed decision, take a look at how hiring an MSP will help you streamline operations, save tons of money, and grow your business:

Access to a wide pool of talents

The vast and intricate landscape of information technology may be too much for a small- or medium-sized enterprise’s in-house IT staff. They may be skilled enough to handle routine tasks such as monitoring network stability, but not for more complex issues like Cyber Security and Virtualization.

An MSP greatly expands what your technology can do because they allocate the right manpower and equipment to solve specific issues. For example, they wouldn’t send a novice technician with no experience in healthcare technology issues to a hospital facing an IT crisis.

Shared compliance responsibilities

Ensuring data privacy and network security is one of of the most crucial elements of compliance regulations. But with limited resources or an inexperienced in-house IT staff, can you keep up?

By partnering with an MSP, you’ll be sharing the burden of compliance with an industry-trained group of technicians. Instigating compliance policies may involve regular internal and external audits and/or meeting stringent quality standards mandated by authorities in regulated industries such as healthcare, financial services, and retail, among others. With the ever-changing, always-complicated compliance policies affecting all industries, getting outside help for your compliance needs is certainly worthwhile.

Increased staff productivity

Hassle-free technology may or may not double your employees' productivity, but it helps them perform at peak levels. More importantly, it keeps them from having to deal with tech issues that take time away from production or providing customer service.

This is especially applicable to SMEs. With fewer staff to keep the business going, it would be a massive waste of employees’ time to try to troubleshoot network problems or come up with innovative data management techniques on their own.

Around-the-clock support and service guarantees

Thanks to a growing number of MSPs fighting to get your business, many offer value-added services such as ongoing maintenance and service guarantees, and since even large enterprises suffer great losses from costly downtime events -- losing as much as $100,000 from an hour of downtime -- these costs are expected to rise. The same applies to smaller organizations that may have even less capacity to recover financially.

Unbeatable cost savings

No business anticipates the day their servers crash or their data gets hacked. But responsible business managers are always prepared.

When you hire an MSP to oversee your IT infrastructure, your IT budget spending is cushioned against unexpected computer failures. Businesses with an in-house IT department can always acquire top-of-the-line technology, ensure all software and hardware are constantly updated, and hire the brightest group of IT technicians, but they all come at a cost. With an outsourced managed IT services team, you can have all these on a much smaller budget.

Building a successful empire takes more than just having a valuable product, unique branding, and reasonable prices. Having all those is a start, but it also takes great technology, one that augments rather than stunts business growth, to make a business thrive. At Fluid Networks, we like gaining more clients but not at the expense of our current ones. Proactive, 24/7 support and a nearly “failure-free” computing environment are but a few of the benefits of our Managed IT Services. Make your business thrive and call us now.