Let's start off with a few questions...
- Do you ever get frustrated when you can’t connect to your Office WiFi or other trusted Wireless network from your computer, so you try to connect to another stronger, available, yet unknown signal?
- Do you ever send sensitive information over email?
- Do you ever step away from your computer without locking or securing it?
I know you’re thinking, “Yeah, yeah, yeah…we’ve heard this before”, but it remains paramount you keep these topics front and center of your mind. Just as important, don’t be afraid to ‘check’ on your co-workers! 😉
We’re all busy, distracted and overwhelmed at work, polite reminders help us all. If you see your coworker being unsafe, don’t remain silent, give them a ‘heads-up’. If you’re uncomfortable speaking up, please let us know. We’re happy to tactfully and politely address the situation instead. Being Cyber-safe takes a village!
Microlearning and why we use it at Fluid Networks…
Our security awareness and training program is designed to be short and to the point. We have found learning in brief increments is best given the demands on users’ schedules. We all have shorter attention spans with the amount of work to be done each day. When we’re busy we’re selective given our attention away. “Training” must be done quickly to avoid disrupting work schedules. Drawn out scenarios will frustrate users and we risk the lessons being ignored entirely due to the increased time commitment. Our monthly training typically requires less than 4 minutes with no exam at the end.
To read more about microlearning, check out the article from our friend, Tyler Schultz, at Infosec: https://www.infosecinstitute.com/blog/why-microlearning-works-a-security-awareness-perspective/
Positivity vs Negativity and its effects
We’ve received a few questions about the shift from Negative Reinforcement to Positive in our Security Awareness and Training Reports, why we now focus on successful users instead of failing ones. It’s psychological! Our experience has taught us users respond more favorably to positivity.
Our brains are designed to step into action when we’ve learned we’ll get a reward and to avoid action when we’ve learned a bad result may follow. Driving employees to action, completing training or practicing secure best practices for example, research shows positive reinforcement or providing a reward to encourage the desired behavior is most effective. By providing a reward for the desired behavior, we trigger the brain to elicit a ‘Go’ response!
You can learn more based on this article from Lisa Plaggemier at Infosec: https://www.infosecinstitute.com/blog/fear-is-not-the-motivator-youre-looking-for-5-security-awareness-training-tips-from-dr-jessica-barker/
Welcome to 2020 and our new series “Need to Know”.
On February 4th, we’ll have “Anthony” introduce you to the upcoming plan. We’ll talk about hackers and cybersecurity, why it pays to keep aware. We’ll also review how to utilize the “Report Phish” button available in Outlook, Outlook Mobile, and Outlook Web.
Remember, if you have any questions please feel free to contact me.